We understand that plans can change unexpectedly. However, to manage our schedule effectively and accommodate all clients fairly, we kindly request that you notify us at least 24 hours in advance if you need to cancel or reschedule your appointment.
Please be aware that cancellations made less than 24 hours before your scheduled session will incur a cancellation fee which reflects the cost of your session. This fee compensates for the time that had been set aside specifically for you at MAC Counselling & Wellbeing.
Please note that if you arrive late for your appointment, it will still need to end at the usual time.
Thank you for your understanding and cooperation.
